Delete Your Account

Oneiras is a private dream journal. This page explains how to permanently delete your Oneiras account and the data associated with it. You can request deletion at any time from inside the app.

How to delete your account

Open the Oneiras app (iOS, Android, or web).
Go to Account → Settings.
Tap Delete Account and confirm.

Deletion starts immediately after you confirm. If you can't sign in, email contact@oneiras.com from the email address registered to the account with the subject "Delete my account". We may ask you to verify that you own the account before processing the request.

If you have an active subscription

Web (Stripe) subscriptions are cancelled automatically when your account is deleted.
App Store / Google Play subscriptions need to be cancelled through Apple or Google. Oneiras cannot cancel store billing on your behalf — billing continues until you cancel the subscription in your store account.

What gets deleted

Deleting your account removes your personal information and journal data, including:

Your profile (name, email, profile description, and photos)
Dream journal entries and voice recordings
AI interpretations, generated images, and pattern insights
Semantic-search embeddings
Share links and tokens
Memory facts and their evidence
Operational usage details. A minimal deletion marker is retained for up to 30 days so delayed processing cannot recreate deleted usage data.

Deletion is completed within 30 days of your request, per our Privacy Policy.

What is kept

Content reports: if you reported AI-generated content, the report email (dream or share ID, reason, and reporter identifier — never the dream content) is kept as support correspondence.
Billing records: Oneiras and payment providers (Stripe, Apple, Google) retain limited subscription, entitlement, and transaction records needed for financial reporting, audits, fraud prevention, and dispute handling. Oneiras retains its records for up to seven years from the latest relevant transaction or billing-term date, unless a longer period is required for an active legal hold, dispute, or regulatory obligation.
On-device data: any unsent drafts or recordings stored locally on your device are not stored on our servers; remove them by deleting the app or clearing the app's data.

Questions? Email contact@oneiras.com.